sourcing products from china with great quality and efficiency

Why Your Supplier Suddenly Disappeared and How to Avoid It

It starts with silence. You’ve placed a sample order, maybe even confirmed production. Then, there are no responses, updates, or vanishing acts. If this sounds familiar, you’re not the only one; it happens to more people than you’d think.

The Real Problem

Most importers and product developers fall into the same pitfall: believing a supplier too early due to a friendly initial contact or a favorable price. Yet other suppliers vanish when production becomes too complicated or your quantity no longer meets their new priority.

Common Red Flags :

  • An offer that’s too good to be true
  • No business license or unclear company name
  • Production shifting of the contact person
  • Late or unresponsive reply times
  • Refusal to fulfill your purchase contract

How We Correct This

At Tiroflx, we employ only screened manufacturers (not trading companies) and never use a single contact. Our vetting process includes:

  • Company background check (licenses, address, history)
  • Multi-channel outreach plan: phone, WeChat, site visits
  • Escrow or milestone payments
  • Signed supply agreements with contingency measures.

We even have ground-level teams who can show up in the factory if someone ghosts us; we don’t wait.

Quick Tip: Always ask for the factory business name, license number, and business address, and verify them before you order. If they avoid this, leave them.

What to Do Next?

Whether you’ve ever experienced a ghost supplier, we’d rather not let it happen again. We can help. Let’s talk before your next round of sourcing.