The packaging looked great. The samples felt solid. But when the shipment arrived, half the items were scratched, 10% didn’t work, and one review said: “I’ll never buy from this brand again.”
The Problem
Quality issues don’t just damage a product — they damage your brand, reputation, and repeat sales.
And the worst part? Most of the time, these failures could’ve been avoided through simple changes to your sourcing process.
So why do they keep happening?
- Factories skip steps under deadline pressure
- No inspection is done until it’s too late
- Samples were handmade – production wasn’t
- The buyer assumes “they’ll get it right again”
How We Fix It
At Tiroflx, we treat quality control as a system, not a favor.
Here’s what we do:
- Build detailed QC protocols for every item
- Share approved samples, photos, and benchmarks with the factory
- Conduct in-process and final inspections, not just post-production
- Include real-time video/photo reporting so you see what we see
- Stop production if failure rates cross tolerance limits
We catch problems before they ship, not when it’s too late.
Quick Tip
Always include acceptance criteria in your PO or contract.
Things like “no scratches over 2mm” or “100% function test required” aren’t obvious. You must spell them out for them to be obvious to your manufacturer.
What to Do Next
You’re not alone if you’ve had one shipment ruin months of work. This is a common issue that affects many brands. Let’s discuss building a QC process that protects your product, brand, and future orders.
