When Palyam, a specialty retailer from Israel, sought a reliable manufacturing partner for its new product line, it was looking for an OEM/ODM expert who could meet both strict quality standards and tight delivery timelines. How do you ensure consistent quality while sourcing overseas? That’s our team stepped in.
Project Background
- Client Type: Palyam Specialty retailer
- Market: Israel, health & lifestyle segment
- Timeline: Initial inquiry to delivery in under 8 weeks, including sampling, inspection, and shipment
Specifications:
- Material: HDPE food standard
- Size: 15*10*2cm
- Capacity: 200ml
- With FDA & MSDS
Features:
- Keep Your Food & Drinks Fresh
- Designed for picnics, camping, beach trips, and everyday lunchboxes, these compact and long-lasting cooling packs keep your items at the ideal temperature, no matter where you are
- Easier to clean because they’re made of high-quality, reusable, and long-lasting materials
- The Ice Pack also treats injuries, discomfort, swelling, and inflammation caused by injuries and other disorders, including arthritis, and is an alternative to an ice block for injuries
The Challenge
Palyam wanted a product identical to a reference image they provided, with guaranteed safety compliance (MSDS) and precise functional performance. Any defect or delay could affect their market launch, brand reputation, and customer trust.
What Almost Failed Authenticity Boost
Initial factory options were either unable to provide MSDS documentation or failed initial sample testing. We had to carefully assess multiple suppliers and quickly pivot to a certified factory that could meet both safety and quality standards. This transparency helped build confidence with the client.
The Solution Step-by-Step Action Plan
- Diagnosis: identified certified suppliers capable of producing MSDS-compliant ice packs.
- Design & Sampling: Produced sample units based on client requirements, material safety, and usability.
- Execution: Conducted thorough inspections according to the client’s standards; managed production, packaging, and shipment.
The Results
- Passed Quality Assurance Checks With a 100% First-pass Yield: All units passed MSDS and client inspection criteria.
- On-Time Delivery: Shipment completed within the agreed timeline.
- Client Satisfaction: Palyam expressed high satisfaction with product quality and service reliability.
Client Feedback
The team’s attention to detail and proactive communication made the entire sourcing process seamless. The ice packs arrived exactly as requested, on time, and with full quality assurance.
Palyam, Israel
If your brand is looking for reliable sourcing partners who can deliver quality and speed, contact us today to start your next project.
